Home/Support/Free UGC Warranty Extension — Up to 12 Months
Extended Warranty Application

Share your ride.
Get up to 12 extra months FREE.

Earn +3, +6, +9 or +12 months of free warranty extension after your content milestone is verified.

Open to verified original buyers. Each component limit applies, with total coverage capped at 24 months.

Within 60 days of delivery: register your scooter, publish qualifying original content and submit your application.
Before You Start

Have these ready

Keep your purchase details and public post link at hand before opening the form.

Scooter serial numberPrinted on the scooter frame or the original packaging.
Proof of purchaseOrder confirmation, receipt or invoice showing the purchase date.
Your public post linkThe link to your original riding post on Facebook, YouTube, Instagram or TikTok.
Contact detailsEmail and phone number, so we can send you the verification result.
How to Apply

Three steps to your free extension

  1. 1Register your scooter

    Create a member account and register your scooter on www.phscoo.com.

  2. 2Publish your content

    Share original scooter photos or videos on Facebook, YouTube, Instagram or TikTok. Meet the content and view requirements for your milestone.

  3. 3Submit your application

    Go to Support – Warranty, complete the Extended Warranty Form and attach your public post link.

We verify your application within 7 working days and send the result to your registered email.

Ready to apply? It’s free.Submit your details and public post link for review.
Apply for free extension

Extended Warranty Calculation

Standard provides 12-month battery and core electronic coverage; Premium provides 24 months for those components without any content-posting requirement. Coverage cannot exceed the applicable component limit or 24 months in total. Main frame: 24 months; main wiring harness and footboard ambient light: 6 months; turn signals and handbrake bell: 12 months. These fixed terms cannot be extended. Normal wear is excluded; confirmed manufacturing defects in consumables on first delivery follow the consumer policy.
  1. Extension options: +3 / +6 / +9 / +12 months. Only the +12 tier (Tier 4) can be purchased; Tiers 1–3 are shown for reference.
  2. Once verified, the extension for the highest qualifying milestone is added to eligible base coverage, subject to the component limit. Milestone rewards for the same post are not added together.
  3. Total original, paid and UGC coverage must not exceed the applicable component limit or 24 months. Coverage already at its limit receives no extra months.
  4. Scooter registration, publication of qualifying original content and submission of the extension application must all be completed within 60 days of receiving your scooter. After that window, the free extension is no longer available. Other rewards may remain available subject to the campaign rules on the Creator Rewards page.
  5. See the Component Warranty Table linked below for coverage of each part.
TierExtensionAvailability
Tier 1+3 monthsReference only
Tier 2+6 monthsReference only
Tier 3+9 monthsReference only
Tier 4+12 monthsPurchasable

Warranty Period Calculation

  1. From the purchase date — a valid proof of purchase is required.
  2. Without valid proof, the warranty starts from the vehicle production date.

UGC Creator Rewards — 7 Verified Milestones

Paid extension tiers and UGC milestones are separate. For UGC, the highest verified milestone for the same post applies; milestone rewards are not added together.

MilestoneQualifying contentExtensionReward choice
Photo Review3+ genuine in-use photos; no view-count requirement.+3 months600 loyalty points only
3K ViewsOriginal video of 45 seconds or longer; at least 3,000 verified views.+6 months€10 cash OR 1,000 loyalty points
5K ViewsHigh-quality video; at least 5,000 verified views.+9 months€20 cash OR 2,000 loyalty points
10K Views1–3 minute review; at least 10,000 verified views and 3% engagement.+12 months€40 cash OR 4,000 loyalty points
20K ViewsOriginal riding video; at least 20,000 verified views.+12 months€50 cash OR 5,000 loyalty points
50K ViewsOriginal high-traffic riding video; at least 50,000 verified views.+12 months€70 cash OR 7,000 loyalty points
100K+ ViewsOriginal high-traffic riding video; at least 100,000 verified views.+12 monthsOne free scooter OR 30,000 loyalty points
Photo Review gives 600 points only. At 3K–50K choose cash OR loyalty points. At 100K+ choose a scooter OR loyalty points. The extension benefit is separate and remains subject to component limits; a component already at its limit receives no extra months.

Second-Hand Units

  1. Factory warranty is exclusive to the original buyer and is non-transferable.
  2. Second-hand units are not covered by warranty service.

FAQ

Can I still apply for the free extended warranty after 60 days?+

No. Scooter registration, publication of qualifying original content and submission of the extension application must all be completed within 60 days of delivery. After that window, the free extension is no longer available.

When does my warranty period start?+

From the purchase date with a valid proof. Without valid proof, the warranty starts from the vehicle production date.

PHSCOO — Free UGC Warranty Extension — Up to 12 Months | Standard/Premium & 7-Milestone Rules v1.1 | rev. 2026-09-19
Customer Service: Monday – Sunday, 07:00 – 20:30 · response usually within 24 hours

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