Maison / Dealer Cooperation Details-EN

PHSCOO Dealer Policy 2026

Document 1 Dealer Price System (DDP Terms)

Document Version: 1.0  Effective Date: July 01, 2026


1. Core Parameters & Pricing Basis

Suggested Retail Price: €799.00
Minimum Controlled Retail Price: €649.00

  • Dealer Purchase Price Range: €256 – €329
  • Standard Small Batch DDP Base Price: €319.00

Pricing Strategy

4 pricing tiers based on cooperation model; unit price decreases as order volume increases. Total annual purchase volume counts toward annual incentive assessment.

Trade Terms

DDP delivered to EU overseas warehouse, including sea freight, insurance and import duties. Final local delivery cost shall be borne by dealers.

2. Four Cooperation Models & Tiered Unit Prices (All-In DDP)

2.1 Dropshipping (Direct Shipment to End Users)

Minimum order 1 unit per order; all shipped units count toward annual incentive volume

Cooperation Model DDP Unit Price Advantages Volume Calculation Rule
Dropshipping €329 No inventory pressure, single unit direct delivery Counted in total annual purchase volume

2.2 Spot Bulk Stock (EU Warehouse Spot Tier A)

Single Order Volume DDP Unit Price Tier Level Volume Calculation Rule
1–29 units €319 Tier A Counted in total annual purchase volume
30–99 units €289 Tier A Counted in total annual purchase volume

2.3 Bulk Spot / Sea Transit Reserved / Factory Pre-Order (Tier B Wholesale Channel)

Sea transit reserved orders take more than one month for full circulation. Goods stored domestically waiting for consolidated sea shipment, not yet received at EU warehouse, still counted as annual sales volume.

Order Type MOQ DDP Unit Price Tier Level Volume Calculation Rule
Bulk Spot 100–199 units €269 Tier B Counted in total annual purchase volume
Bulk Spot ≥200 units €256 Tier B Counted in total annual purchase volume
Sea Transit Reserved 40–99 units €269 Tier B Counted in total annual purchase volume
Sea Transit Reserved ≥100 units €256 Tier B Counted in total annual purchase volume
Long-Term Factory Pre-Order ≥35 units €256 Tier B Counted in total annual purchase volume

2.4 Supplementary Rules for Factory Pre-Orders

  • Production lead time ≥3 months; production arranged only for full container orders of 500+ units, lead time extended if quota unmet
  • 30% deposit required to lock price & production capacity, deposit non-refundable
  • All ordered units counted toward Tier1 dealer annual assessment volume

3. Bulk Order Cost Comparison (Reference: 100 Units)

Order Model Unit Price Total for 100 Units Tier Level
Dropshipping €329 €32,900 Tier A
Small Batch Spot Multiple Shipments €319 €31,900 Tier A
One-Time 100 Unit Spot Shipment €269 €26,900 Tier B
Long-Term Factory Pre-Order €256 €25,600 Tier B
Sea Transit Reserved ≥100 Units €256 €25,600 Tier B

4. Core Commercial Terms (DDP Basis)

1. Price Protection & MAP Control

Uniform minimum retail price €649 across all channels. Online & offline undercutting, cross-EU parallel import leakage will result in forfeiture of all quarterly free units, annual rebates and Tier1 dealer privileges.

2. Order Volume Calculation Rules

Only fully paid & fully shipped orders count toward annual volume; returned / rejected orders fully deducted from total volume.

3. DDP Delivery Liability

We bear full sea freight, insurance and import duties to EU overseas warehouse. Dealers cover final local last-mile delivery cost and provide complete valid customs clearance documents.

4. System Advantages

  1. Flexible multi-model ordering: dropshipping / small bulk / large bulk / factory pre-order to fit all dealer inventory demands
  2. Fully transparent all-in DDP pricing with hidden tariff & logistics costs eliminated, enabling accurate end-user profit calculation
  3. Unified MAP protection system to secure long-term dealer gross margin and eliminate destructive price competition

Document 2 Annual Sales Incentive Policy

Document Version: 1.0  Effective Date: July 01, 2026


1. Policy Overview

This incentive program consists of three tiers of sales rewards: quarterly complimentary complete vehicles, tiered annual purchase rebates, and exclusive stacked benefits for Tier1 top dealers evaluated annually. Tier A retail orders and Tier B wholesale orders are calculated separately with independent rebate brackets; volumes from two tiers cannot be combined to upgrade rebate tiers. Total shipped units across all channels are accumulated for Tier1 dealer qualification assessment. All rewards can only be redeemed for full vehicles or spare parts, cash redemption not permitted.

2. Part 1: Quarterly Free Vehicle Reward (Tier A Orders Only)

Quarter Segments: Jan-Mar / Apr-Jun / Jul-Sep / Oct-Dec. Eligible only for dropshipping & small-batch spot Tier A orders of 1–99 units. Tier B bulk, sea transit and factory pre-orders excluded from quarterly free unit scheme.
Disbursement Rule: Cumulative Tier A purchase volume calculated within 7 working days after quarter end, free unit credit credited to dealer account. Complete vehicle unit free of charge; dealer bears final delivery logistics cost. Can be combined with regular purchase orders for consolidated shipment, no standalone dispatch. Credit balance remains valid long-term without expiry.

Total Quarterly Tier A Purchase Volume Complimentary Complete Vehicle Quantity
30 units1 unit
60 units3 units
80 units5 units
100 units7 units
130 units9 units
150 units15 units
200 units25 units
300 units45 units

Quarterly Free Unit Eligibility Rules

  1. Only fully paid non-returned orders count toward quarterly volume; units from returned vehicles fully deducted
  2. Dealers engaging in price dumping, cross-region parallel import leakage or overdue payment default forfeit current quarter free unit entitlement
  3. Dealers certified as annual Tier1 receive 1 additional complimentary unit per quarter

3. Part 2: Tiered Annual Rebate Policy (Separate Calculation for Tier A / Tier B)

Calculation cycle based on calendar year. Full-year fully paid purchase volume reconciled Jan 1–15 of the following year, rebate issued as account credit applicable to vehicle & spare part invoices.

3.1 Tier A (Dropshipping & Small-Batch Retail Orders)

Annual Tier A Purchase Volume Base Annual Rebate Rate
≥30 units1.0%
≥100 units2.0%
≥200 units2.5%
≥350 units3.0%

3.2 Tier B (Bulk Spot, Sea Transit Reserved & Factory Pre-Orders)

Minimum 100 annual Tier B units required to qualify for rebate

Annual Tier B Purchase Volume Base Annual Rebate Rate
≥100 units0.8%
≥200 units1.0%
≥350 units1.2%
≥500 units3.0%

4. Part 3: Tier1 Top Dealer Qualification Policy

Full calendar year volume consolidated annually, returns fully deducted. Dealers meeting either condition below automatically receive Tier1 qualification valid for 1 year, re-evaluated each subsequent year.

Qualification Criteria (Meet Either) Dealer Tier
Total cross-channel annual shipment volume ≥300 units, no quota cap Tier1 Top Dealer
#1 national annual sales ranking with minimum 120 unit annual purchase volume Tier1 Top Dealer

Exclusive Stacked Tier1 Privileges

  1. Additional +1% rebate stacked on base tiered annual rebate, maximum total annual rebate capped at 4%
  2. +1 extra complimentary unit added to quarterly free vehicle reward
  3. Priority stock reservation for new models & spare parts, priority production scheduling during peak seasons
  4. Authorized to develop sub-distributor network legally
  5. 1.5% Annual Marketing Credit
  6. Priority processing for after-sales spare part & service tickets, exclusive dedicated technical support

5. Annual Incentive Reconciliation Timeline

Timeline Process Description
Jan 1–15 of Following Year Full prior-year incentive volume reconciled & credited to dealer account
Before Jan 31 of Following Year Dealer reviews annual incentive statement; failure to raise objections by deadline constitutes acceptance of calculated figures
Aug 1 of Following Year Final expiry date for all prior-year incentive credit balances; unused residual credit fully cleared & voided after 24:00 on this date

6. General Compliance & Audit Rules

  1. Eligibility Prerequisite Dealers with overdue payment arrears, cross-region parallel import leakage or below-MAP price violations are ineligible for quarterly free units, annual rebates and all Tier1 privileges; any violation results in forfeiture of current & future incentives.
  2. Reward Credit Usage Terms Quarterly complimentary units are full free factory vehicles; annual rebate & marketing credit are account credits non-convertible to cash, solely for offsetting product purchase invoices. Dealer bears delivery logistics cost for quarterly free units.
  3. Volume Segregation Rule Tier A and Tier B volumes calculated independently for quarterly free units & annual rebates; volumes cannot be merged to upgrade rebate tiers. Only Tier1 qualification assessment aggregates all channel volumes.
  4. Audit Authority Supplier reserves right to audit all order payment, shipment, return and logistics documents. Artificial volume inflation & predatory undercutting will trigger rebate adjustment, deduction or full forfeiture of all incentives.
  5. Parallel Incentive Rule Quarterly free units, tiered annual rebates and Tier1 stacked privileges operate independently and may be fully stacked with no mutual exclusion restrictions.

Document 3 E-Scooter Spare Parts & After-Sales Service Policy

Document Version: 1.0  Effective Date: July 01, 2026


1. Policy Overview

This document governs factory base warranty, EU warehouse spare part stocking, warranty claim workflows, spare part procurement and tiered after-sales benefits for all DDP orders. Only factory standard base warranty covered; paid extended UGC warranty offered separately for end consumers.
Core Advantage: No spare part inventory obligation for dealers; full factory OEM spare parts stocked at EU overseas warehouse for dealer on-demand dispatch.

Core Service Advantages

  1. Zero stocking burden for dealers; full OEM spare parts permanently stocked at EU warehouse, dispatched on demand
  2. Free OEM spare part replacement for factory manufacturing defects within base warranty coverage
  3. Bulk order complimentary spare part bundle scheme under development; official launch notification to all dealers upon release, follow channel announcements for updates
  4. Full remote technical support with fault diagnosis & disassembly installation tutorial videos

2. Factory Base Warranty Term Per Component

Warranty Activation Rule: After vehicle sale, dealer must submit customer serial number registration via official website. Warranty start date equals registration upload date; factory production date used if no registration submitted.

Component Group Part Name Base Warranty (Months)
A Main Frame Assembly Main Chassis Frame 24
B Core Electronic Components Battery Pack 12
Dashboard Display 12
Controller Unit 12
Drive Motor 12
B Auxiliary Electronics Battery Charger 12
Main Wiring Harness 6
C Lighting Assembly Rear Tail Light / Front Headlight 12
Turn Signal Lamps 12
Footboard Ambient Light 6
D Brake & Suspension Assembly Brake Lever Assembly, Rear Shock Absorber, Folding Mechanism 12
Brake Bell 12
E All Consumable Wear Parts Rubber tires, plastic housings & all disposable consumables 0 (No Warranty Coverage)

Warranty Exclusion Clauses

  1. Damage caused by water immersion, impact crash, unauthorized modification or non-OEM aftermarket part replacement
  2. Aging failure from continuous overloading & lack of periodic maintenance
  3. Vehicle damage from theft, accident or force majeure events
  4. Dealers with overdue payment, cross-region leakage or undercutting violations suspended from all free warranty spare part services
  5. Natural capacity degradation from regular battery cycling excluded from warranty coverage

3. EU Overseas Warehouse Spare Part Stocking System

Full inventory cost borne by factory; dealers hold zero spare part stock obligation, full model spare parts permanently stocked at EU warehouse.

Dealers submit spare part requests on demand; orders dispatched within 48 hours upon approval, 3–7 day delivery across all European territories.

Tier1 top dealers receive priority new spare part reservation to avoid stockouts during peak sales seasons.

Individually sealed OEM packaging with simplified disassembly & installation instruction leaflet included.

4. Standard Warranty Spare Part Claim Process

1. Submit Claim Application

Provide order number, vehicle serial number, clear fault photos & video footage, complete official website warranty registration.

2. Fault Diagnosis Review

After-sales team completes review within 48 hours to classify factory manufacturing defects, man-made damage and wear consumable failure.

3. Spare Part Issuance Rules

  • First occurrence of factory manufacturing defect for identical fault: Factory provides free spare part & covers two-way return logistics;
  • Second occurrence of factory manufacturing defect for identical fault on the same vehicle: Factory fully covers spare part cost + round-trip shipping fees;
  • Man-made / wear part damage: Spare part unit cost & last-mile delivery logistics borne fully by dealer.

4. Defective Core Component Return Policy

Large components (motor, battery, controller) must be returned by dealer if factory deems recycling necessary; return shipping cost covered by factory. Failure to return requested defective parts will result in full spare part cost deduction from dealer account.

5. After-Sales Closure

Dealer must submit repair feedback within 7 calendar days upon spare part receipt.

5. Bulk Order Complimentary Spare Part Bundle Notice

Complimentary spare part bundle scheme for bulk purchases is still under internal development. Official launch notification will be sent to all authorized dealers upon release; follow official channel announcements for updates.

6. Dealer Paid Spare Part Procurement Policy

  1. Priced at factory cost price; tiered 5% volume discount applied for bulk spare part orders
  2. No minimum order quantity; individual repair spare parts may be ordered separately
  3. Spare parts delivered DDP to dealer designated warehouse; international sea freight & import duties fully covered by factory
  4. Annual rebate & marketing credit balances may be applied to offset spare part invoice amounts

7. Tiered Exclusive After-Sales Privileges Per Dealer Level

  1. E/D/C Standard Dealers: Base free warranty service, on-demand EU warehouse spare part access, standard graphic installation tutorials
  2. B/A Strategic Dealers: Priority ticket review, additional 3% volume discount for bulk spare part orders
  3. S-Tier & Tier1 Top Dealers: Priority new spare part allocation, exclusive one-on-one technical account manager, maximum 8% spare part purchase discount, priority after-sales ticket processing

8. After-Sales Audit & Violation Penalty Framework

  1. Factory reserves full audit access to all warranty tickets, fault evidence and defective part return logistics records
  2. Violation categories: Falsified fault evidence, repeated fraudulent warranty spare part claims, refusal to return recyclable core components, resale of free warranty spare parts
  3. Three-Tier Penalty System:
    • ① First Offense: Formal written warning, 30-day suspension of free warranty spare part entitlement
    • ② Second Offense: Forfeiture of all quarterly free units & full annual rebate for current calendar year
    • ③ Third Offense: Permanent termination of distribution cooperation, indefinite closure of all after-sales spare part service access

9. Supplementary General Terms

  1. This after-sales policy operates independently of price tiers, quarterly free vehicle rewards and annual rebate schemes; all benefits may be fully stacked simultaneously
  2. All channel policies revised uniformly every January, formal update notifications distributed to all dealers
  3. Supplier holds sole final interpretation rights for this policy document

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